Yorkshire House 2 Rougier Street,
York,
United Kingdom,
YO90 1UU,
North Yorkshire
Rooms & Amenities
Malmaison York offers 150 rooms with air conditioning, flat-screen TVs with satellite channels, and free WiFi. Each room includes a private bathroom with free toiletries and a hairdryer. Safety deposit boxes are provided in all units.
Dining Options
The hotel features Chez Mal Brasserie, serving European and Asian-inspired dishes like steaks, smoked haddock fishcakes, and roast pork belly. Sora, the rooftop bar, offers tapas and cocktails with views surpassing York Minster's tower.
Leisure & Facilities
Guests have access to a fitness center, dry cleaning services, and a 24-hour front desk. Le Petit Spa includes four treatment rooms and nail bars for quick fixes or extended relaxation.
Location & Access
The hotel is 300 meters from Priory Church of the Holy Trinity and Lendal Bridge. Nearby attractions include Bettys Cafe Tea Rooms, York City Walls, and the Grand Opera House. Leeds Bradford International Airport is 50 km away.
Services & Extras
Room service, laundry, and a bar are available. Meeting rooms have a playful design rather than a corporate feel. Extra beds can be booked for £30, and cots are provided free upon request.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free Wi-Fi in rooms
Parking
On-site car park
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Back massage
Head massage
Full body massage
Room features
Free Wi-Fi in rooms
Heating
Soundproofed rooms
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Grecian tub
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
In-room computer
Direct dial telephone
AM/FM alarm clock
Show more
Location
Yorkshire House 2 Rougier Street,
York,
United Kingdom,
YO90 1UU,
North Yorkshire
Map view
Yorkshire House 2 Rougier Street,
York,
United Kingdom,
YO90 1UU,
North Yorkshire
City landmarks
Museum
National Railway Museum
3400 ft
Church
York Minster
2600 ft
Landmark
York City Walls
2600 ft
Museum
Jorvik Viking Centre
2600 ft
Museum
York Castle Museum
2600 ft
Landmark
Clifford's Tower
2600 ft
Museum
York's Chocolate Story
2600 ft
Church
St Wilfrid's Catholic Church
2600 ft
Landmark
Quilt Museum and Gallery
2600 ft
Landmark
The York Dungeon
2600 ft
Event hall
Merchant Taylors Hall
2600 ft
Shopping Area
Stonegate
2600 ft
Square
Saint Helen's Square
2600 ft
Landmark
St. Crux Parish Hall
2600 ft
Square
Kings Square
2600 ft
Landmark
Goodramgate
2600 ft
Event hall
Saint William's College
2600 ft
Park
Rowntree Park
4700 ft
Landmark
Yorkshire Wheel
3400 ft
Landmark
Fairfax House
2600 ft
Church
St Denys's Church
1.0
mi
Nearby
Museum
Yorkshire Museum
600 ft
entrances on Museum St & Marygate
York Museum Gardens
600 ft
Church
Priory Church of the Holy Trinity
600 ft
Event hall
Jacobs Well
600 ft
Public Building
York Guildhall
600 ft
Gallery
York Art Gallery
600 ft
Museum Gardens Museum Street
The Hospitium
600 ft
St. Leonards Place
De Grey Rooms And Attached Gates
600 ft
Church
Church of St Mary Bishophill Junior
2000 ft
Restaurants
Ruinart Terrace
200 ft
Station Rise Cedar Court Grand Hotel & Spa
The Rise Restaurant
200 ft
Station Rise
Bettys Cafe Tea Rooms
1500 ft
6-8 St. Helens Square
The Star Inn the City
700 ft
Lendal Engine House Museum Street Lendal Engine House
Akbars
600 ft
6-8 George Hudson Street
Regency Chinese Restaurant
600 ft
2-4 George Hudson St Adjacent to Akbars Indian restaurant
The Whippet Inn
1100 ft
15 North Street
Circles Cafe & Gin Bar
600 ft
East Lodge Lendal Bridge
Kapadokya 50
900 ft
24 George Hudson Street
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 9 reviews
8.3
8.3/10 based on 8447 reviews
Christopher
United States,
April
2024
7.0/10
My stay at the hotel was a mixed experience. The rooms were clean and well-furnished, but a bit smaller than expected. The service was excellent, with staff being very friendly and obliging. The location was convenient, despite some noise from traffic. The dining experience was disappointing in terms of value for money. The facilities were satisfactory, though there were some noticeable downsides.
Rooms
8.0
The rooms were modern, clean, and comfortable. Although slightly smaller than I had imagined, they were well-furnished.
Service
9.0
The staff were really lovely and very obliging, from the reception to the bar staff and the lift attendants.
Location
7.0
The hotel's position in central York was great, offering easy access to various attractions, despite some noise from traffic.
Dining
5.0
The dining experience was not good value for money, and there was a sense of disappointment regarding the meals paid for.
Facilities
6.0
The facilities were just okay, with some aspects feeling unfinished or poorly designed. However, they were sufficient for a comfortable stay.
clean rooms
dining value
John
United Kingdom,
February
2024
7.0/10
My stay at the hotel had its ups and downs. The room wasn't ready for an hour, causing a disruption in my plans and leading to a canceled reservation outside the hotel. The room had some quirky and impractical features, lacking privacy. However, the service was attentive and friendly. The location was convenient for exploring the city, although the dining experience left much to be desired.
Rooms
5.0
The room I stayed in wasn't ready for an hour upon arrival, causing a disruption in my plans.
Service
8.0
The staff was extremely friendly and apologetic, making us feel welcome from the moment we walked in.
Location
8.0
The hotel's location was great for arriving by train and accessing the city center easily.
Dining
5.0
The dining experience was a letdown with lukewarm and overcooked food, shared by others who were also dissatisfied.
Facilities
7.0
The hotel seemed to offer a decent range of facilities for guests.
Cyril
United Kingdom,
November
2023
7.0/10
The hotel offers spacious rooms but falls short in creating a cozy ambiance, making it better suited for guests looking for a lively atmosphere. The service is exceptional, with staff going above and beyond to assist and provide recommendations. The location is superb, within walking distance of major attractions, though limited in storage space. The dining experience is average, with self-service options and some inconsistency in quality. Overall, a mixed experience with notable strengths and weaknesses.
Rooms
5.0
The rooms are huge but lack warmth, with garish colors and leather furniture more suitable for a night out than a cozy evening in.
Service
9.0
The staff is extremely polite and helpful, providing excellent recommendations and assistance.
Location
8.0
The location is superb, within walking distance of most attractions, but lacks privacy and storage space.
Dining
6.0
The dining experience is average, with buffet-style options and some inconsistencies in quality.
Facilities
7.0
Facilities offer standard services and amenities without standout features.
Bob
United States,
November
2023
7.4/10
The hotel had its ups and downs. The rooms were initially dark and stifling, but once adjusted, they were comfortable for all of us. The location was fantastic, close to the city and train station, but some minor issues were noted. The dining experience was generally good with a few hiccups. Overall, it's a mixed bag worth considering.
Rooms
7.0
The rooms were initially dark and stifling, but once we adjusted the temperature, they became comfortable for all of us.
Service
6.0
The staff was friendly and helpful, but at times it was challenging to get a response, possibly due to being short-staffed.
Location
9.0
The location was excellent, just 2 minutes from the train station and 5 minutes from shops and restaurants.
Dining
8.0
The dining experience was generally good, with some minor hiccups like delayed service, but overall enjoyable.
Facilities
7.0
The facilities met our basic needs but nothing extraordinary to highlight.
Thomas
United States,
October
2023
7.2/10
My stay at the hotel was a mixed experience. The rooms were not as well presented as I would expect for that price, but the service was absolutely divine and first-class. The location was great, just in between the train station and the center, making it very convenient. The dining experience had its ups and downs, with great-cooked options but also some issues with the service and noise. Overall, the hotel offered a decent stay with some areas that could be improved.
Rooms
7.0
My room was large with plenty of tables and seating and offered great views of the city. However, it was not as well presented as I would expect for the price.
Service
9.0
The service from the staff was impressive from the moment I arrived until I had to depart. They were friendly and professional in every interaction.
Location
8.0
The location was excellent, just a short distance from the train station and the city center, making it very convenient, especially if you are traveling by train.
Dining
5.0
The dining experience had its ups and downs. The food was great-cooked to order with a good choice, but there were issues with slow service, cold breakfast, and noise from neighboring rooms with barking dogs late at night.
Facilities
7.0
The hotel had decent facilities overall, and they were accommodating in rectifying any issues promptly.
Friendly Staff
Room Presentation
Annie
United Kingdom,
September
2023
7.2/10
The hotel had huge, comfy beds, but the night time noise from traffic and people was a downside. The service was top-notch with pleasant and lovely staff, even providing a free drink for our wedding stay. The location, though clean, lacked privacy in the small rooms. The breakfast, while good quality, had some inconsistencies like a dry dish. Overall, a mixed experience.
Rooms
7.0
The bed was super comfy, but the room was very dark.
Service
9.0
The staff, from reception to bar and lift attendants, were very pleasant and lovely.
Location
6.0
The location lacked privacy in small rooms.
Dining
7.0
The breakfast had good quality food but some inconsistencies in dishes.
Facilities
7.0
The amenities were good but lacked privacy in small rooms.
Robert
United Kingdom,
September
2023
8.2/10
The hotel had nice rooms, but cleanliness could be better, and the lighting for makeup was poor. The service was fantastic, especially Scott the Manager, and the location was central, perfect for exploring York. The dining experience was mainly positive, though some improvement could be made with burnt bacon. Overall, a convenient location with excellent service.
Rooms
7.0
The rooms were nice, but cleanliness could be improved, and the lighting was not ideal for getting ready.
Service
9.0
The service was fantastic, especially with the help from Scott the Manager.
Location
9.0
The hotel is centrally located, just a short walk from York Minster and the train station, making it perfect for exploring the city.
Dining
8.0
The dining experience was good overall, but there were minor issues like burnt bacon.
Facilities
8.0
The facilities were satisfactory, offering standard services for a comfortable stay.
Central location
Room cleanliness
Herbert
United Kingdom,
July
2023
7.8/10
My stay at the hotel was a mix of positives and negatives. The room felt modern, clean, and comfortable, perfectly located in central York. However, cleanliness issues like stains on the carpet and mold around the shower were a downside. The daily cleaning and replenishment of towels and amenities were appreciated.
Rooms
7.0
The room I stayed in was modern, clean, and comfortable, and it was conveniently positioned in central York. However, I did notice a stain on the carpet and some mold around the shower.
Service
9.0
The service at the hotel was excellent. The staff truly went above and beyond to accommodate my needs and even my dog. They were friendly and always ready to assist with anything I required.
Location
9.0
The location of the hotel was superb, allowing me to relax and enjoy watching the world go by through the large glass windows. It was also within walking distance to the train station and central York, making it very convenient for exploring the area.
Dining
6.0
The dining experience was a mix. While the breakfast staff, Cathy and Megan, were fantastic, very professional, and friendly, the overall dining experience felt average and slightly expensive.
Facilities
8.0
The facilities at the hotel were good, providing everything I needed for a comfortable stay. However, some areas could benefit from more attention to detail.
Hugh
United Kingdom,
May
2023
7.4/10
The hotel had a wonderfully convenient location near the historic center and provided a cozy stay with exceptionally friendly service. However, the dining experience was somewhat underwhelming with long wait times for orders.
Rooms
8.0
The room was surprisingly cold, even with the air conditioning at its minimum setting. A small chest next to the wardrobe would have been a nice addition.
Service
7.0
The service was of a high standard, although the hotel seemed to be understaffed in areas like reception and room service, leading to delays and long wait times.
Location
9.0
The hotel's location was perfect for exploring the historic center, with easy access for those with walking disabilities. However, the bar cocktails were lacking garnish, and there were some delays in ordering breakfast.
Dining
6.0
The dining experience was a mixed bag - while the breakfast was tasty but overpriced at £18 for a Full English, there were issues with the quality of the cooked food. The staff could improve in clearing tables swiftly.
Facilities
7.0
The facilities were satisfactory, catering to basic needs but could benefit from some improvements.
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